Emotional Intelligence (EI) is an important skill. It involves recognizing and managing feelings, 30 ______ in ourselves and others. 31 ______ Intelligence Quotient (IQ), which measures cognitive abilities such as attention, memory, language, reasoning and problem-⁠solving skills, EI focuses on social skills and emotional awareness, impacting how we navigate personal and professional relationships.

In personal relationships, a high 32 ______ of EI means a good understanding of your own emotions and being empathetic towards others. This helps to form deep connections. 33 ______, a lack of emotional intelligence, such as impulsive reactions or poor listening, can ruin relationships.

In professional settings, EI plays a vital role in success. It enables individuals to be confident, self-⁠aware, and skilled in 34 ______ difficult social situations. 35 ______ dealing with colleagues, clients, or team members, a high degree of emotional intelligence contributes to effective communication and professionalism.

Focusing on improving emotional intelligence can be very beneficial for personal and professional growth. While it is often 36 ______ that to have success in life it is most important to focus on a person’s IQ, emotional quotient  — EQ  — is no less important. It complements cognitive abilities measured by IQ, promoting better teamwork and creating a more positive work environment.